Unreasonable Hospitality
A service revolution manifesto for creating astounding customer experiences.
A service revolution manifesto for creating astounding customer experiences.
An insightful exploration of leadership as a collaborative and mutual process.
In ‘The Serpent’s Shadow,’ the final book of the Kane Chronicles, Carter and Sadie Kane race against time to prevent Apophis, the chaos snake, from swallowing the sun and plunging the world into eternal darkness. They embark on a dangerous journey to unite the gods and humans, facing challenges that test their bravery and determination.
Unlock your inner negotiation genius to succeed in business and life.
A deep dive into the minds and emotions of animals, revealing our shared connections.
Affluenza explores the high social and environmental costs of materialism and overconsumption in the United States.
Blitzscaling is a book that examines the strategy and practices of rapidly growing a company or a startup. The authors, Reid Hoffman and Chris Yeh, share insights about the ‘blitzscaling’ technique – prioritizing speed over efficiency in the face of uncertainty. The goal is to become the first mover at scale in a market, creating a competitive advantage. The book shares examples from major tech companies and provides a roadmap for businesses to navigate their own blitzscaling journeys.